FAQ – Oh Honey

Frequently Asked Questions?

What is your returns policy?

We get it, sometimes we buy products and change our mind about it. Do not stress hon, we offer a 7 day hassle-free return policy.

Please note: All products must be in the same condition that you received. Unused and intact in original packaging.

For instructions on how to make a return please click this link.

How much is shipping?

Shipping cost depends on delivery location and total weight of each package. All charges for the same are mentioned at checkout.

Do you ship internationally?

As of now we only ship within India. However we will start shipping internationally very soon! So stay tuned!

Why is Nail Prep important?

Proper Nail Prep is the foundation of long-lasting retention. Using a Nail Dehydrator and Primer helps improve adhesion, reduce lifting and extend the life of your manicure.

What causes lifting?

Lifting is most commonly caused by inadequate Nail Prep, excess moisture, natural oils or incorrect gel application techniques.

Do I need both a Nail Dehydrator and Primer?

Yes. A Nail Dehydrator removes excess oils and moisture, while a Nail Primer improves adhesion between your natural nail and Builder Gel, BIAB or Soft Gel Tips.

What is Builder Gel?

Builder Gel is a strengthening gel used to add structure, durability and support to natural nails. It helps create stronger, healthier-looking nails while improving retention.

What is BIAB?

BIAB (Builder In A Bottle) is a type of Builder Gel designed to strengthen natural nails and create long-lasting manicures with a natural finish.

What's the difference between Builder Gel and BIAB?

BIAB is a form of Builder Gel packaged in a bottle for easier application. Both provide strength, durability and support for natural nail growth.

Will removal damage my nails?

When Builder Gel, BIAB and Soft Gel Tips are removed correctly, they should not damage the natural nail. Proper removal helps maintain healthy nails.

Can I remove my nails at home?

Yes. With the correct gel nail removal process and products, Builder Gel, BIAB and Soft Gel Extensions can be safely removed at home.

How long do Soft Gel Tips last?

When applied correctly, Soft Gel Tips can last up to 3 weeks or longer. Longevity depends on nail preparation, application technique, and daily wear.

What makes Oh Honey different?

Our products combine professional-quality performance with thoughtful formulations. From HEMA-Free Builder Gel and BIAB to Soft Gel Tips and Nail Prep essentials, every product is designed for long-lasting retention, salon-quality results and healthier-looking nails.

What does HEMA-Free mean?

HEMA is a common ingredient found in some gel nail products that may contribute to sensitivities in certain individuals. Our HEMA-Free formulas are designed to deliver strong adhesion, durability and performance while supporting a gentler nail experience.

What does TPO-Free mean?

TPO is a photoinitiator used in some UV-curing nail products. Our TPO-Free formulas reflect our commitment to modern nail innovation, thoughtful ingredients and professional-quality performance.

Is this collection beginner-friendly?

Absolutely. Whether you're new to Builder Gel, BIAB or Soft Gel Extensions, our products are designed to be easy to use while delivering salon-quality nails at home.

How long do Oh Honey nails last?

With proper Nail Prep and application, Builder Gel, BIAB and Soft Gel Extensions can last up to 3–4 weeks. Longevity may vary depending on lifestyle and application technique.